CitadelSuite

CitadelFrame AIPremium · in development · early access

Our most advanced protection, powered by AI

CitadelFrame is Citadel's flagship, paid security product for Windows. It is being built to compete with the best: AI-assisted analysis of what is happening on your computer, explained in plain language, with a direct line to your IT team.

Why pay for protection

Built for when "basic" isn't enough

Free protection is good at stopping known threats. The hard part is everything in between: the odd process, the file that isn't on any list yet, the alert nobody understands. That's where CitadelFrame is focused.

Planned

AI-assisted analysis

Suspicious files and behaviour are analysed using scan and behaviour details and file hashes, to separate real threats from noise.

Planned

Plain-language answers

Instead of a cryptic alert, you get what was found, how sure we are, and what to do next.

In testing

Reports to your IT team

For managed businesses, a limited security status goes to CitadelGate so your IT provider can act on it.

Planned

Protection health

Checks that every layer of Windows protection is working, not just switched on.

Planned

Privacy first

File hashes and metadata, never your file contents. No remote control through Frame.

In development

Made for Windows

Designed for Windows laptops and desktops, at home and at work.

Choose your protection

CitadelLite or CitadelFrame?

CitadelLite Free Anti-VirusCitadelFrame AI
PriceFree foreverPaid subscription (price to be announced)
Best forHome laptops and sole tradersPeople and businesses who want the most advanced protection
Malware engineMicrosoft Defender, set up properlyCitadel scanning with AI-assisted analysis (planned)
Security checklist and one-click fixesYesYes
AI explanations of suspicious activityNoYes (planned)
Reports to an IT provider (CitadelGate)Optional linkYes
StatusIn developmentIn development
Data sharing

What leaves the computer

The CitadelFrame-to-CitadelGate report has been tested with synthetic device data only; no customer computer is connected today. When it is, this is what it is designed to share.

Shared with your company's IT team

  • File hashes of flagged items
  • Scan and behaviour metadata
  • Overall protection status

Never shared

  • File contents
  • Remote control of the computer
  • Data from other companies' devices

Frequently asked questions

Is CitadelFrame free?

No. CitadelFrame is our premium product and will be sold as a subscription when it launches. If you need free basic protection for a home laptop, use CitadelLite Free Anti-Virus.

How much will it cost?

Pricing hasn't been published yet. Early-access members will hear first, and we will show the full price, what's included, device limits, renewals and cancellation terms before anyone pays.

Can I download CitadelFrame now?

Not yet. There is no public installer while the Windows release is verified. Join early access to be told when it is ready.

Does CitadelFrame upload my files to the AI?

No. The planned AI analysis uses scan and behaviour details and file hashes. The first version accepts no file uploads, and the report to your IT team never includes file contents.

How is CitadelFrame different from CitadelLite?

CitadelLite is free and makes sure the protection built into Windows is switched on and set up properly. CitadelFrame is the paid product: AI-assisted analysis of suspicious activity, deeper explanations, and reporting into CitadelGate for businesses whose computers are managed by an IT team.

Can my IT provider control my computer through CitadelFrame?

No. The link between CitadelFrame and CitadelGate carries a limited security-status report only. It does not allow remote commands.

Help shape CitadelGate before launch

We are looking for a small number of South African MSPs and IT teams to pilot AI-assisted ticket remediation on test devices first. No cost, no commitment.

Join early access